Help
Help Center
Short answers for login, leads, notifications, and the website embed.
Account
- Where do I log in?
- Use Log in at app.leadprior.com. Your account is the email and password from Start Free Trial. After login you land in the dashboard. Change your name or password in Settings → Account.
- Where is billing?
- Manage plans and invoices in Settings → Subscription after checkout creates a Dodo customer on file.
Leads and notifications
- Why didn’t I get an email for a lead?
- Spam never emails the team. Check notification settings and that a notification email is saved. Failed deliveries appear in Notifications instead of being marked sent.
- Do I need a CRM?
- Not for this version. LeadPrior is the lead system. CRM sync is not included yet.
- Why was a lead marked spam?
- The scoring engine flags bots, junk, duplicates, and inquiries that do not match your services or area. Open the lead in the dashboard to read the reasons.
Website embed
- Do I need a plugin?
- No. Paste one script tag into a custom HTML / embed block. See documentation or the install guide.
- The widget does not appear
- Confirm the form or chatbot is published, the snippet ID matches, and the page domain is allowed if you set domain restrictions.
Still need help? Email info@leadprior.com.
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